What Our Customers Are Saying
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Rod Fitch, Des Moines, IOWA
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Since we drove about 2.5 hours to purchase and trade our RV, I really appreciated the teams flexibility with our show and tell appointment. The service guys and the parts counter person did a great job. Thank you Josh for the outstanding communication and helping us find exactly what we were looking for!
Brian Hovey, Papillion, NEBRASKA -
We bought a trailer at Emperial this week. John was our Salesman. He was very polite and knowledgeable. The day we took our Hideout home, Jerry gave us the walk thru, the info, and answered any questions. We also were very pleased with him. We recommend Emperial RV. They are Good people.
Bud Krisinger, Pleasant hill, IA -
After an exhaustive search for a camper with the lay out we wanted, Imperial RV came through for us beyond our expectations. We were able to have our Keystone Passport built with the colors and layout from the factory the way we wanted and within our budget. The parts and service department are professional, friendly and knowledgeable. If I have a problem or question, they have an answer and a solution. I would highly recommend Imperial RV.
Timothy Peak, Des Moines, IA -
We recently purchased a new Keystone RV at Imperial. The entire experience has been excellent - great owners, experienced salesman, and knowledgeable service team! My brother also purchased a RV there several years ago and had a similar positive experience. The quality of the Keystone brand is evident in our new RV and I would recommend starting your search for a new camper here!
Kirk Wehrspan -
I've been a customer of Imperial for a number of years, and they have always treated me with respect. Denise has always been friendly, and they have gone out of their way to find some odd parts I've needed through the years. I have purchased several trailers from them over the years, and always been dealt with fairly. I wish more businesses operated this way!
Tim Schut -
The staff at Imperial RV have always been honest, knowledgeable, and helpful in my dealings with them. The owner, Denise, is very active in the business and pleasant to deal with. I have purchased a 5th wheel at Imperial, had service work done, and purchased merchandise from the store. Thank you Imperial.
Julie Huggins -
I have bought two travel trailers from Zach at Imperial and have worked with Denise on a few repairs. Both of them are stellar to work with, very honest. Alicia in service was awesome! I walk in and they still know me by name. I will continue to buy from Imperial as long as I am able to camp.
Eric Irish
Every time I do business with Imperial RV I am impressed with the courtesy, kindness, and professionalism! Recently I had my camper in for a pre-trip inspection and the service staff was very thorough - potentially saving me from a catastrophic problem! Jay and Chris in the service department were outstanding! This is a very professional organization! Customer service done the right way!